How to perform a factory reset through service mode on the Canon IR2520

To resolve the “Memory Full” issue on the Canon iR 2520 or perform a factory reset on your Canon IR2520 copier through the service mode, follow these steps:

Clear Memory

1. Cancel Current Jobs: If the message appears during a print or scan job, press the [Stop/Reset] button to cancel the job and return to standby mode
2. Reduce Copies: If you’re making multiple copies using the Document Feeder (DADF), try reducing the number of originals being copied at one time. This can help prevent the memory from becoming overloaded

Reset the Machine

1. Enter Service Mode:
   • Press the ‘Head’ key (the key with a star) followed by the ‘2’ and ‘8’ keys simultaneously, then press the ‘Head’ key again quickly. This will take you to the service mode.
2. Clear Error Codes:
   • Navigate to the ‘COPIER’ section, then select ‘FUNCTION’, followed by ‘CLEAR’, and choose ‘ERR’. Confirm by pressing ‘OK’.
   • After clearing the error, turn the machine off and back on to reset it

Additional Tips

• Check Waste Toner Bottle: Ensure that the waste toner bottle is not full, as this can also trigger memory issues. Clean or replace it if necessary
• Print Scanned Pages: If the memory is full during scanning, you may be prompted to print the scanned pages or cancel the job. Choose to print if you want to save the work done so far

To enter service mode on a Canon iR2520 printer, follow these steps:

1. Press the ‘Head’ key (the key with a star) followed by the ‘2’ and ‘8’ keys simultaneously
2. Quickly press the ‘Head’ key again to enter service mode

Once in service mode, you can access various functions and settings, such as:

• Clearing error codes
• Performing factory resets
• Checking and adjusting machine settings

To clear error codes in service mode:

1. Navigate to the ‘COPIER’ section
2. Select ‘FUNCTION’, then ‘CLEAR’, and choose ‘ERR’
3. Press ‘OK’ to confirm

Upon clearing the error, turn the machine off and back on to reset it.

After performing this factory reset, you will need to set up the copier again, including selecting the language and region.

More Information ℹ

• Best printer driver for Canon imageRUNNER 2520
• How to configure Canon IR 2520 series Photocopier/ Scanner/Printer & Network Installation