Telecel Ghana subscribers in Greater Accra faces network intermittent outages as they span
The issue became rampant in the beginning of 4th of August where some subscribers realized they are unable to make calls in the opportune time nor browse even with adequate data volume on account. The coverage bars on handset 📞 display the no service signal, 1bar signal and full signal rampantly.
Upon visit to a customer care service station, customer service representative said;
Even him he is experiencing the same problem.
A Telecel representative in the Accra District.
The comment, though unfortunate is the true revelation of the overwhelming nature of the situation. Businesses with prepaid lines are having similar challenges whiles individuals are taking the most hit in a complaining ordeal whiles the Network operator has not sent any communique to the poor nature of the network nor the Ghana NCA.
The Emergency Nature
The abrupt nature of the network causes call not to connect and also disconnect calls at will even where a successful one manages to go through. Something that was not in existence before August. The situation extends to data services as the foundation is already affected.
Other networks like MTN Ghana and AT Ghana are operating normally at the time of this article.
On the flip side network technicians have been spotted in multiple places in the region repairing network lines belonging to Telecel Ghana.