How to pay for ECG power distribution in Ghana
ECG manages prepaid and postpaid metering, new connections, and rural electrification projects on behalf of the government, aiming for financial sustainability and customer focus.
The Electricity Company of Ghana (ECG) serves as the primary distributor of electricity across southern Ghana, powering homes, businesses, and industries for millions of customers. Wholly owned by the Government of Ghana under the Ministry of Energy, ECG focuses on reliable supply while tackling challenges like theft and losses through digital reforms.
Electricity supply in Ghana began in 1914 with the first public system at Sekondi, evolving from the Electricity Department in 1947 to the Electricity Corporation in 1967, and finally incorporating as ECG in 1997. Today, it covers eight regions, serving about 4.87 million active customers—roughly 73% of Ghana’s population—as of late 2024.
ECG handles distribution and retail sales in southern Ghana, distinct from the Northern Electricity Distribution Company (NEDCo) in the north.
ECG Power app
ECG PowerApp is the official mobile application from Ghana’s Electricity Company of Ghana (ECG) for managing electricity services like prepaid top-ups and postpaid bill payments on Android and iOS devices.
Users can top up prepaid and postpaid meters, check real-time balances and consumption estimates, view payment history and statements, and report faults with status updates. It supports quick refunds to mobile money or bank accounts for failed transactions, meter details, service notifications via GhanaPost GPS, and NFC/Bluetooth for card-based meters.
Functionalities include
- Bill Payments and Top-Ups: Pay postpaid bills or buy prepaid credits anytime, with support for mobile money, bank slips, and refunds to wallets if transactions fail.
- Meter Management: Add meters, view details like credit balance, payment history, and daily consumption estimates in real-time.
- Energy Monitoring: Track usage patterns, closing balances, and consumption to help reduce wastage and manage costs
The USSD and Yam Alternative
Non-smartphone access is available via USSD *226# .
- Dial *226# from your phone.
- For first-time use, register your meter by selecting the option to add a new meter number and confirming details.
- Choose “Buy Prepaid,” enter amount (e.g., 5 GHC), select payment method, and authorize with your PIN—credit loads instantly if successful.
- If there’s a network glitch, funds may go to a “power-up balance” for later credit; contact ECG support at 0302 611611 if needed.
- This service supports ECG’s cashless policy, avoiding office queues and cash payments.
Download and Setup
- Search “ECG PowerApp” on Google Play Store for Android or App Store for iOS (requires iOS 13.0+), then download for free.
- Register with your phone number for an SMS OTP , add your meter number, name it with a GPS address, and start transacting securely.
Where to seek help with large Challenges
When all specialised issues arises know that ECG is a call away for prompt guidance or scheduling in extream cases. ECG continues address the general public through their apps, social media (@ECGghOfficial), and contact lines like 0302611611.
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